Email: [email protected] — we usually reply within 1–2 business days.
Tip: in the app, Settings → Feedback opens an email that automatically includes your app version and device model, which helps us help you faster.
FAQ
The cutout edge looks imperfect? Use the manual Touch-up tool in the editor (bottom-left ✎) to erase leftovers with the magnifier.
My photo was rejected by an online application? Export with the exact size preset and set the max file size option to match the requirement (e.g. ≤240 KB for DS-160).
How do I cancel the subscription? Settings → Apple Account → Subscriptions → ID Photo Maker → Cancel. You keep access until the period ends.
Restore purchases on a new phone? Settings page → Restore Purchases, with the same Apple ID.
Where are my photos stored? On your device, and (optionally) in your personal iCloud if you use the Cloud Album. We never see them.